How can we help you?
Answers to the most frequent questions. Can't find yours? Write to us, we reply within 2 working days.
Getting started
How do I spot a car?
Open the camera (round button in the middle), frame the whole car and take the photo. The AI recognises it and it joins your garage. Never while driving: only as a passenger or when stopped.
Is the game free?
Yes. Hunt.It is free. Optional purchases are available in the Shop (coins, tickets, packs), and optional ads let you earn bonuses.
Do I need an account?
No. You can play straight away. Creating an account (email and password, in Settings → My account) is only needed to get your progress back on another phone.
Where do I start?
Follow the "First steps" card on the home screen: six small steps, each with a reward, and a rare car as a gift at the end.
Spots and recognition
My car isn't recognised
Photograph the whole car, in daylight if possible, without reflections. Photos of screens, posters or toys are rejected. If a model is missing from the catalogue, write to us: we'll add it.
The AI got the version or the model wrong
Open the car in your garage and tap "Get the exact specs": the AI reads the photo again to find the right generation and engine. If the model itself is wrong, write to us with a screenshot.
I can't spot any more
You have a spot reserve (10 at first) that recharges on its own: 1 spot per hour at first, faster as you level up. An optional ad gives you one back straight away.
What is fuel for?
Fuel lets you drive your cars and race. 15 free litres wait for you every day in the Shop; you also earn some from challenges, levels or an optional ad.
Why does the app ask "Are you driving?"
When your phone is moving, the app checks that you're a passenger. If you're driving, the camera closes: you can spot when stopped, somewhere safe.
Races and competition
How does a race work?
Pick a car, an event (drag, kilometre, roll race or top speed) and a stake. The result depends on the car's real performance and its upgrades.
How do I move up a league?
Every online win earns trophies. Six leagues, from Bronze to Legend. You get a reward for every new league, and another at the end of each season (every month).
How do tournaments work?
A new themed tournament starts every day and lasts 48 h. Spot cars matching the theme: each spot earns 100 points + a rarity bonus. Worldwide, friends and team leaderboards.
Account, purchases and data
Getting my progress back on another phone
Create an account in Settings → My account, then log in with the same email on the new phone.
I made a purchase but didn't receive anything
Close and reopen the app, then go to the Shop. If the problem persists, write to us with the date of purchase and the Apple or Google receipt (without your bank details).
Getting a refund
Payments go through Apple or Google: refund requests are made with them (reportaproblem.apple.com for iPhone, or your Google Play order history).
How do I delete my account and my data?
In the app: Settings → My account → "Delete my account and my data". Everything is erased (spots, photos, online progress).
Community
Reporting content or a player
On the map, a team message or a player card: "Report" button. A spot reported by 3 players is hidden automatically. You can also block a player.
I can see a readable plate or a person in a photo
Report the spot from the map or write to us: we'll remove it quickly.
How does the referral work?
In Social → Referral, share your code. Your friend enters it within 7 days of joining: they get 500 coins, and you get 1,000 coins once they've made 3 spots.
How do I join a team?
In Social → Teams: find a team and join it, or create your own and invite your friends.